Warning - scam e-mails going around!

SCAM E-MAILS GOING AROUND FROM operations@gtravelservice.com / reservations@gtravelexpert.com

It has come to our attention that some people have been contacted by an e-mail address called operations@gtravelservice.com or reservations@gtravelexpert.com about their stay
during MPIM conferences (even if they are not planning to attend any conferences). Please be aware that this is a scam!

Please DO NOT give out any personal information to this or other companies. Please ignore any emails and calls from them or any other travel agent.

MPIM is not affiliated in any way with this or any other travel agent. We will only ever contact you via MPIM-e-mail-addresses that end in "@mpim-bonn.mpg.de".

We take data privacy and security with the utmost importance and your contact information is not forwarded to a third party. The agencies DO NOT have access to your information through us.
They are accessing public information and searching contact details through search engines like Google.

If you receive a phone call or an email from them or have been contacted by any other travel agent, please forward the information immediately to us. Your kind understanding and support is much appreciated.

What to do if you have been contacted by a scam company about booking hotels?

1. If you have given out your credit card information to an external company or anyone who called you about booking hotel rooms for the conference, call your credit card company immediately, alert them to the
scam, and deny the charge.

2. Change your online passwords and PINs to prevent fraudsters from doing any further damage.

3. Continue to monitor your credit card to look for fraudulent charges. Request further information from your credit card company regarding closing your account or issuing a new card.